Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (2024)

Got points? Get rewards!

You can keep redeeming the My WU points you have for available rewards and enjoy the benefits.

Pretty soon, you’ll hear all about our new and more rewarding loyalty program.
Remember, until it’s here, points earning is on hold.

Stay tuned!

Sign up for free

Login to My WU

Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (1)

Stay tuned for updates on the new and more rewarding program.

My WUSM rewards program: What’s changing

  • Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (2)

    Free and easy sign-in

    Join My WU Rewards Membership at any agent location or register online with a free sign up. If you use WU.com or our app to send money, you can opt My WU program from your profile settings.

  • Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (3)

    Redeem your points

    Earning points on money transfers is currently on pause. If you have enough points in your account, you can redeem them before the expiration date, as per our Terms and Conditions.

  • Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (4)

    My WUSM Shop is closed

    WU Shop, cashback and VIP membership has been closed as of March 28, 2024. But our updated loyalty program designed for easier use, a better experience, and faster rewards, is coming soon, so stay tuned.

Explore rewards

  • Log in to check your balance and take advantage of these exclusive member rewards!

    Redeem reward

    Get a $3 service fee discount2 when redeeming 100 My WU points!

    Log in

    * Once redeemed, a discount cannot be split on several transactions.

  • Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (6)

    Save up to $6 of transfer fee.

    Log in to check your balance and take advantage of these exclusive member rewards!

    Redeem reward

    Get a $6 service fee discount2 when redeeming 200 My WU points!

    Log in

    * Once redeemed, a discount cannot be split on several transactions.

  • Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (7)

    Save up to $12 of transfer fee.

    Log in to check your balance and take advantage of these exclusive member rewards!

    Redeem reward

    Get a $12 service fee discount2 when redeeming 300 My WU points!

    Log in

    * Once redeemed, a discount cannot be split on several transactions.

  • Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (8)

    Donate to help in-need scholars complete their degrees.

    Log in to check your balance and take advantage of these exclusive member rewards!

    Redeem reward

    The Western Union Foundation believes that education is the surest pathway to economic opportunity, and provides scholarships to high-potential, in-need students. Your donation will help scholars afford to graduate from college.

    Log in

    * For every 80 points redeemed by My WU members in Canada by June 30, 2024, Western Union will donate 2 US dollars, up to a total of 7,500 US dollars. Contributions to the foundation are tax deductible for US income tax purposes. The WU Foundation will use this opportunity to support projects that support displaced and marginalized young people. The aim is to provide them with the training they need to be successful in today's global economy.

  • Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (9)

    Donate to help support small businesses and entrepreneurs.

    Log in to check your balance and take advantage of these exclusive member rewards!

    Redeem reward

    The Western Union Foundation supports entrepreneurs and small businesses with skill building and seed funding to launch, expand or grow. Your donation will help make a difference in local communities by supporting small businesses and entrepreneurs.

    Log in

    * For every 80 points redeemed by My WU members in Canada by June 30, 2024, Western Union will donate 2 US dollars, up to a total of 7,500 US dollars. Contributions to the foundation are tax deductible for US income tax purposes. The WU Foundation will use this opportunity to support projects that support displaced and marginalized young people. The aim is to provide them with the training they need to be successful in today's global economy.

    Sign up and start sending money now

    Sign up and start sending money now

    Sign up for free

    Join My WU Program – it’s fast and free

    Enroll online through the Western Union website, or at any participating agent location. If you already use Western Union or our app to send money, you can simply opt-in from the Rewards section. Register now!

    Earning points on pause

    Even if earning points on money transfers is currently on pause, you can use your existing points before the expiration date mentioned in our Terms and Conditions.

    Frequently asked questions

    What is changing for My WU loyalty program?

    We know you work hard for your money. We’re always by your side improving our services to help simplify and power your finances. We heard from you that our current rewards program needs to change. Although we’ve put a pause on earning new points, you can still enroll and redeem existing points.

    WU Shop, cashback and VIP membership has been closed as of March 28, 2024. But our updated loyalty program designed for easier use, a better experience, and faster rewards, is coming soon, so stay tuned.

    How can I enroll in the My WU loyalty program?

    There are three ways to enroll in the My WU loyalty program:

    • Create a Western Union profile on westernunion.com or ourmobile app, and select the My WU checkbox. This will generate a My WU number that will be used on all digital transfers. You can create your profile without sending a money transfer. Register now to create your profile.
    • Already have a profile? Log in and select the My WU tab on the top right side of the page. Accept the program’s Terms and Conditions and you will be assigned a My WU number.
    • Register in person at our agent location. You can find your My WU number printed at the top of your receipt.

    Can I still use my points and when do they expire?

    Yes, if you have enough points, you can continue to redeem them for rewards like before. The points redeemed as discounts will be automatically applied to a money transfer as usual. All the outstanding points in your account will remain valid and expire as per T&Cs.

    How is customer data protected by Western Union?

    Data privacy is our top priority. We are committed to protecting your personal information in accordance with Fair Information Practices and applicable data protection laws to provide the best service for you. For more on our data privacy, head to our Privacy Statement section.

    1Western Union also makes money from currency exchange. Fees and rates subject to change without notice.

    2Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer or Quick Collect transaction. Excludes all other services. Points used are only refundable within 90 days of transaction and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer other promotional discounts that cannot be combined with My WUSM fee reductions.

    Welcome to My WU℠ | Canada | Western Union® - My WU | Western Union (2024)
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